Privacy Policy

Last updated: 8 June 2026
Effective date: 8 June 2026

This Privacy Policy explains how personal data may be collected, used, stored, shared, and protected in connection with the online shop available at:

https://shop.ugrymova.ru

This Privacy Policy applies to international card payments processed through Stripe and to digital products, PDF files, e-books, recipe books, webinars, video materials, online programs, educational materials, and other digital content offered through the shop.

1. Data Controller for International Payments and Shop Operations

For international payment flows processed through Stripe and for the operation of the shop, the data controller is:

SERGEI KONOVALOV, trading as S.K.
Legal form: Entrepreneur individuel / Micro-entreprise
SIREN: 989 827 043
SIRET: 989 827 043 00013
APE / Main activity code: 62.01Z — Programmation informatique
VAT status: Franchise en base de TVA
Business address: 8 Rue des Platanes, 67810 Holtzheim, France
Business email: se***********@***il.com
Company / seller profile website: https://sergeikonovalov.com/

SERGEI KONOVALOV / S.K. acts as the seller / merchant of record for international card payments processed through Stripe on this shop.

2. Content Author

Olga Ugrymova is the author and creator of the educational, nutrition-related, recipe, culinary, lifestyle, wellness, women’s health, weight management, sleep, and related digital materials sold through the shop.

Olga Ugrymova and/or her support team may receive limited customer information when necessary to provide customer support, digital product access, product-related communication, or assistance with purchased materials.

3. Website Covered by This Policy

This Privacy Policy applies to the shop website:

https://shop.ugrymova.ru

It may also apply to related payment, order, support, and digital delivery flows connected with this shop, including order confirmation pages, customer accounts, email communication, download links, video access pages, webinar access, and support communication.

4. Products and Services Covered

The shop may offer digital products and digital access, including but not limited to:

PDF files;
e-books;
recipe books;
digital guides;
downloadable files;
webinars;
webinar recordings;
video materials;
online lessons;
online programs;
educational nutrition-related materials;
women’s health and wellness programs;
weight management and lifestyle materials;
sleep, recovery, and wellbeing educational materials;
other digital content displayed in the shop before payment.

Unless a product page expressly states otherwise, products sold through the shop are digital products only and no physical goods are shipped.

5. Personal Data We May Collect

Depending on how the Customer uses the shop, we may collect or process the following categories of personal data:

5.1. Identity and Contact Data

full name;
email address;
phone number, if provided;
billing address, if required by checkout or payment provider;
country or region;
customer account details;
login information, if a customer account is created.

5.2. Order and Purchase Data

order number;
product name;
product quantity;
order amount;
currency;
order status;
payment status;
payment method;
payment date;
refund status;
access status;
download status;
customer notes or order comments.

5.3. Payment Data

For international card payments, payment processing may be handled by Stripe.

We may receive limited payment-related information from Stripe, such as:

payment status;
payment amount;
currency;
transaction reference;
Stripe payment ID or receipt reference;
card brand;
last four digits of the card, where made available by Stripe;
country or risk/fraud indicators where made available by Stripe;
refund or dispute status.

We do not store full bank card numbers, CVC codes, or full payment card details.

Full card data is processed by Stripe or another payment provider according to its own privacy and security practices.

5.4. Digital Delivery and Access Data

We may process information related to digital delivery, including:

download links generated for the order;
whether a file was downloaded;
access link status;
customer account access status;
video or webinar access status;
product access period;
access restoration requests;
technical support requests related to digital delivery.

5.5. Support and Communication Data

When the Customer contacts support, we may process:

email address;
name;
order details;
payment details needed to identify the order;
messages sent by the Customer;
screenshots;
technical issue descriptions;
refund requests;
access requests;
other information voluntarily provided by the Customer.

5.6. Technical and Usage Data

When the Customer visits the shop, we may process technical information such as:

IP address;
browser type and version;
device type;
operating system;
language settings;
pages visited;
time and date of visit;
referral source;
approximate location based on IP address;
logs related to security, fraud prevention, errors, and website performance.

5.7. Cookies and Similar Technologies

The shop may use cookies and similar technologies for:

website functionality;
shopping cart operation;
checkout operation;
customer login;
payment processing;
fraud prevention;
security;
analytics;
performance measurement;
remembering preferences;
marketing or remarketing, where enabled and legally permitted.

Where required by applicable law, non-essential cookies may be used only with the Customer’s consent.

6. Special Categories of Personal Data

The shop sells educational materials related to nutrition, recipes, lifestyle, wellness, women’s health, weight management, sleep, and related topics.

We do not intentionally require Customers to provide medical records, diagnoses, health data, genetic data, biometric data, or other special categories of personal data to purchase standard digital products.

Customers should not send sensitive medical information through checkout forms, comments, or support messages unless it is strictly necessary for a support request and they choose to do so voluntarily.

If the Customer voluntarily provides health-related or other sensitive information in a support message, we will use it only to respond to the request, provide support, comply with legal obligations, or protect rights where necessary.

The digital materials are provided for informational and educational purposes only and do not constitute medical advice, diagnosis, treatment, individual nutrition consultation, or a substitute for professional medical care.

7. How We Use Personal Data

We may use personal data for the following purposes:

to operate the shop;
to create and manage orders;
to process payments;
to confirm payment status;
to provide digital delivery;
to send download links or access instructions;
to create or manage customer accounts;
to provide access to digital products;
to respond to support requests;
to handle refund requests;
to manage disputes, chargebacks, and fraud-prevention checks;
to send order confirmations and service emails;
to comply with accounting, tax, legal, and regulatory obligations;
to protect the shop, payment systems, digital materials, customers, Seller, and Author;
to prevent fraud, abuse, unauthorized sharing, and illegal activity;
to improve website performance, checkout, and digital delivery;
to analyze shop usage and technical errors;
to send marketing emails only where legally permitted and, where required, with consent.

8. Legal Bases for Processing

Where the General Data Protection Regulation or similar data protection law applies, we may process personal data based on one or more of the following legal bases:

8.1. Contract Performance

We process personal data when necessary to:

accept and manage an order;
process payment;
provide digital delivery;
provide customer account access;
provide purchased digital materials;
respond to product access issues;
handle refund requests related to a purchase.

8.2. Legal Obligation

We process personal data when necessary to comply with legal obligations, including:

accounting;
tax records;
consumer protection obligations;
payment records;
fraud-prevention obligations;
legal claims;
requests from competent authorities where required by law.

8.3. Legitimate Interests

We may process personal data for legitimate interests, including:

operating and securing the shop;
preventing fraud and abuse;
protecting digital content from unauthorized sharing;
improving website performance;
responding to customer support requests;
managing payment disputes and chargebacks;
maintaining business records;
protecting the rights of the Seller, Author, customers, and third parties.

8.4. Consent

We may process personal data based on consent for:

non-essential cookies, where required;
marketing emails, where required;
optional communications;
other activities where consent is legally required.

The Customer may withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

9. Payment Processing Through Stripe

International card payments may be processed through Stripe.

When the Customer pays through Stripe, Stripe may collect and process personal data, payment data, authentication data, fraud-prevention data, device data, and transaction data according to Stripe’s own terms, privacy policy, security standards, and legal obligations.

We do not control all processing activities performed by Stripe.

The Customer should review Stripe’s privacy information before completing payment through Stripe.

Stripe may process data for payment confirmation, authentication, fraud prevention, dispute handling, chargebacks, refunds, regulatory compliance, and payment infrastructure operation.

10. Russian Domestic Payment Providers

Russian domestic payment flows may be processed separately through Russian payment providers, including Prodamus, Robokassa, or another payment method displayed at checkout.

Russian domestic payments may be governed by separate Russian-language legal documents, including the Russian public offer and privacy policy available on the relevant Russian-language pages.

This Privacy Policy applies specifically to international payment and shop flows unless another seller, payment provider, privacy policy, or legal document is clearly displayed before payment.

11. WooCommerce, WordPress, and Shop Infrastructure

The shop may be built and operated using WordPress, WooCommerce, hosting services, plugins, security tools, email tools, analytics tools, payment integrations, file delivery systems, customer account systems, and other technical infrastructure.

These tools may process personal data where necessary to:

operate the website;
manage the shopping cart;
process checkout;
manage orders;
manage customer accounts;
deliver digital products;
protect the website from spam, fraud, attacks, and unauthorized access;
send transactional emails;
improve website performance;
diagnose technical errors.

12. Who We May Share Personal Data With

We may share personal data only where necessary and legally permitted, including with:

payment processors, including Stripe;
Russian payment providers, where used;
banks, card networks, and payment infrastructure providers;
hosting providers;
WordPress and WooCommerce infrastructure and plugins;
email service providers;
file storage and delivery providers;
video hosting providers;
analytics providers;
fraud-prevention and security providers;
accounting and tax advisors;
legal advisors;
customer support providers;
competent authorities where required by law;
service providers needed to operate the shop, deliver products, or protect rights.

We do not sell Customers’ personal data.

13. International Data Transfers

Because the shop may use international service providers, personal data may be transferred to or processed in countries outside the Customer’s country of residence, including outside the European Economic Area.

Where required by applicable law, such transfers are made using appropriate safeguards, such as adequacy decisions, standard contractual clauses, contractual commitments, technical protections, or other lawful transfer mechanisms.

Payment providers, hosting providers, analytics providers, and other third-party services may have their own international data transfer mechanisms and privacy practices.

14. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

order processing;
digital delivery;
customer account operation;
customer support;
refund handling;
payment dispute and chargeback handling;
fraud prevention;
accounting and tax records;
legal compliance;
protection of rights;
website security and technical logs.

Order, invoice, payment, accounting, and tax-related records may be retained for the period required by applicable law.

Support messages may be retained for a reasonable period to resolve issues, document decisions, prevent fraud, and protect rights.

Technical logs may be retained for a limited period unless longer retention is necessary for security, fraud prevention, legal compliance, or dispute handling.

When personal data is no longer needed, it will be deleted, anonymized, or securely retained only where legally required or justified.

15. Customer Rights

Depending on applicable law and the Customer’s location, the Customer may have the right to:

request access to personal data;
request correction of inaccurate personal data;
request deletion of personal data;
request restriction of processing;
object to processing;
request data portability;
withdraw consent where processing is based on consent;
object to direct marketing;
lodge a complaint with a competent data protection authority.

To exercise these rights, the Customer may contact:

se***********@***il.com

We may need to verify the Customer’s identity before responding to a request.

Some data may need to be retained where required for legal, accounting, tax, fraud-prevention, dispute-handling, or rights-protection purposes.

16. Data Protection Authority

If the Customer is located in the European Union and believes that their data protection rights have been violated, the Customer may have the right to lodge a complaint with a competent supervisory authority.

In France, the competent data protection authority is the Commission Nationale de l’Informatique et des Libertés (CNIL).

We encourage Customers to contact us first so that we can try to resolve the issue.

17. Marketing Communications

We may send marketing communications only where legally permitted.

Marketing emails may include information about new digital products, educational materials, recipes, programs, webinars, special offers, or related content.

Where consent is required, marketing emails will be sent only after consent.

The Customer may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting support.

Transactional emails related to orders, payment, digital delivery, customer accounts, refunds, security, or legal notices may still be sent even if the Customer unsubscribes from marketing emails.

18. Cookies and Analytics

The shop may use cookies and similar technologies to operate the website and improve the customer experience.

Essential cookies may be required for:

shopping cart;
checkout;
customer login;
payment processing;
security;
fraud prevention;
website functionality.

Non-essential cookies may be used for:

analytics;
performance measurement;
marketing;
remarketing;
user preferences;
improving website content.

Where required by law, Customers may be asked to accept, reject, or manage non-essential cookies.

Customers can also manage cookies through browser settings, but disabling some cookies may affect shopping cart, checkout, login, payment, or digital delivery functionality.

19. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

secure payment processing through payment providers;
access controls;
password-protected systems;
HTTPS encryption where available;
hosting security tools;
fraud-prevention checks;
security plugins or monitoring tools;
limited access to customer information;
backups and technical safeguards where appropriate.

No website, payment system, email system, or internet transmission can be guaranteed to be completely secure.

The Customer is responsible for keeping account credentials, email access, download links, and access links secure.

20. Children’s Data

The shop is not intended for children under 18 without the consent of a parent or legal guardian.

We do not knowingly collect personal data from children for purchases without appropriate consent.

If a parent or legal guardian believes that a child has provided personal data without consent, they should contact us so that we can review the situation and take appropriate action.

21. Customer Responsibilities

The Customer is responsible for:

providing accurate personal data at checkout;
using a valid and accessible email address;
keeping account login details secure;
not sharing access links or account credentials;
checking spam, promotions, junk, and other email folders;
contacting support if order or access information is incorrect;
not sending unnecessary sensitive personal data through support channels.

22. Links to Third-Party Websites

The shop may contain links to third-party websites, payment providers, video platforms, file platforms, social networks, or other external resources.

We are not responsible for the privacy practices, content, security, or legal documents of third-party websites.

Customers should review the privacy policies of third-party websites before using them.

23. Legal Documents Related to This Privacy Policy

This Privacy Policy should be read together with:

Terms and Conditions:
https://shop.ugrymova.ru/terms-and-conditions

International Payments:
https://shop.ugrymova.ru/international-payments

Refund Policy:
https://shop.ugrymova.ru/refund-policy-international

Digital Delivery Policy:
https://shop.ugrymova.ru/digital-delivery-policy

Legal Notice:
https://shop.ugrymova.ru/legal-notice-international

If there is any inconsistency between information displayed on a product page, checkout page, payment page, order confirmation, or legal document, the information clearly displayed at checkout for the specific purchase applies to that purchase.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a new “Last updated” date.

The version applicable to a purchase or interaction is the version available at the relevant time, unless mandatory law provides otherwise.

Customers are encouraged to review this Privacy Policy periodically.

25. Contact Details

For questions about this Privacy Policy, personal data, privacy rights, international payments, Stripe payments, digital delivery, customer accounts, access issues, or support requests, please contact:

Data controller / Seller / international payment support:

Content Author:

Olga Ugrymova
Main author website: https://ugrymova.ru/
Shop website: https://shop.ugrymova.ru
General support email: ar******@**il.ru